Anyone booked a disneyworld hotel not through disney before ...

Disney will pay that website a commission, therefore they are expected to take care of all booking problems. Remember this whenever you book a package on line, when there is no human contact (you have no reference name of the people who ... You can always take a cab to the Resort from the airport. There's always cabs just hanging around. I'm not sure how much it'd cost, though. I'd suggest calling the Walt Disney World number again, or just call the actual Resort. ...