วันเสาร์ที่ 6 มีนาคม พ.ศ. 2553

Carlson Hotels 5 Year Global Strategy - Loyalty Traveler

The other Radisson Hotel in my area is the San Francisco Airport Radisson, next to Hilton's Homewood Suites, a few miles north of the airport. This is a newer hotel (six years old?) with a more upscale appearance than the city hotel. ... “ The guest takes nothing away from the hotel except memories and emotions.” A couple of statistical items I found interesting. - only 10% of bookings are made through Carlson hotel brand websites and the goal is to reach 30% by 2015. ...

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